Click the schedule feature in the bottom left corner. I have a western digital 1tb elements portable external hard drive, which used to work well with my friends computer. How to fix bricked wd my book world edition white light or install. Available in various editions from essential, to premium to world edition. How to fix my mac not recognizing my wd external hard drive. Rating is available when the video has been rented. External hard drive stopped working external drives for pc wd. Fix wd external hard drive not recognizedworking with light on. Fix and repair wd my passport ultra not detectedshowing up. What to do if wd backup is not working windows 108. Wd my book essential connector board replace and data recovery diy 4061. R9000 readyshare does not recognize wd mybook netgear. I keep getting unknown usb device device descriptor request failed code 43. Some western digital mybook chassies have a problem with the power button getting stuck.
Do not worry if your wd external hard drive suddenly stops working. Wd my book external drive not working posted in external hardware. Connect the my book external hard drive to your pc computer using a usb cable. Wd backup sw could not find device repeatedly, even w tech support. Local pc security, anti virus, malware protection or end point protection software may need to be configured to allow wd backup. Wd 12tb my book duo desktop raid external hard drive usb. I can find it, but i cant open it and view the files. Tips for getting started with the wd my book backup drive. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. As mentioned above, wd backup can help you to automatically back up your files in windows 108.
Be sure to be patient with it, as it does take anywhere from 10 seconds to a minute to turn on the light sometimes. Be sure to be ready and have a place to copy your files off the defective drive immediately should the drive does start working. Should you encounter any problem, please give us an opportunity to address it. Western digital my book 500 gb hard drive not starting up super. Oct 15, 2011 hello, i was reading on the western digital site that currently wd smart drives are not recommended to be formatted to fat32. After updating, the hard drive with the movie files is recognized, but the one with all of my documents is not. External drive failure wd my book essential 2tb my. Both worked perfectly before upgrading to windows 10. I took the same new external hdd and connected it to a windows 8. My passport wd drive not showing on my ma apple community.
If it is not being seen in disk management then it is likely a communication problem with the usb enclosure box holding the hard drive and the computer. I just got a wd my book live hard drive and have not been able to get it to work with fios router. Although i do not understand the limitation, windows sometimes has trouble with disks of 3tb. Have had a 2t wd my book on continuously for about 4. Connect the my book external hard drive to your mac computer using a usb cable. Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. If you have a smaller external try a backup on it to see if that is the problem. Millions of people around the world trust their data to my book desktop storage. Sep 05, 2016 hello guys, i tried to power up my drive wich is a mybook 2t cant really tell more about it, it always worked nicely but i havent been using it for a while, tonight i tried to plug the 12v adapter into the wall and didnt launch also connected 3. My book and windows 10 external drives for pc wd community. That just goes to show that wd my book external drives are truly workhorses that give you years of use. External drive failure wd my book essential 2tb my workaround. Now i think may be because the wd my book av has triple storage capacity than the tivo, may be the tivo recording was full so it could not handle the situation and stopped working. Hello, i was reading on the western digital site that currently wd smart drives are not recommended to be formatted to fat32.
However, if i plug it into the tv, it recognizes some or most of the files, so i know theyre still there. The cable is working, but the driver is not working despite showing the light of that hdd. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. My 1tb wd external hard drive is not working on my windows 10 pc and i can do nothing to the drive since it fails to show up in this pc.
I moved a lot of mp3 files and numerous family photos and videos to the external drive to clear up space on my c drive. If you want to make a regular backup in case of wd backup not working, just use this alternative software since it is also able to create automatic file backups. Hard drive is not showing up on my computer western. However here are a few things you can try which are not mac specific but may work for you. How to use a my book external hard drive techwalla. Help retriving files from wd my book essential february. The external hard drive will automatically power on. Create system image does not work with wd mybook essential. Plugged it into a switch and its not being recognised at all, even downloaded the wd cd with the drivers and the detection. If you have used the power button to turn the drive off and on this. Rightclick on the windows icon at the left corner and select device manager.
However, i found that wd elements not showing in my computer file explorer after i connected it to my computer running windows 10. My book desktop storage has massive storage capacity so you can confidently back up the files that make up your digital life. Why can i not open my external wd passport hard drive. Bad dc adapter since this is the desktop version with external power. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Apple support and wd support are both worthless here, nowhere i got to find a hint about this, but after timeless hours spent on rebooting, fixing permissions and other useless tricks, i found out that. I have tried plugging it into different ports, different power plugs both in wall and power strip and on different computers. If the new wd my book 1230 does not work and the other one, which you stated uis identical does, then you should contact western digital support or consider returning the device to the vendor. One is a wd my book 4tdrive and the other a 5t drive. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. I said i didnt care about the warranty, just the data, so he said just to remove the drive and buy a sata cable to reconnect and obtain the data that way.
I bought brand new wd caviar green hard disks and put them into my book world edition ii white light case but surprisingly it doesnt work or even. The following is another link for drives made by wd. Find and expand disk drivers, portable devices, universal serial usb controllers or other devices to see if wd device is shown as unknown device. After building a pc with win 10, ive not had my wd my book world edition used for a good while, decided to plug it in and install the drivers etc. If method 1 does not work for you, which is highly unlikely, this issue can also be fixed by editing your computers registry and adding a certain dword 32bit value to a specific key. When i plug my wd passport into my computer or any computer it isnt coming up. Did it mounted successfully last time you plugged into the mac. Plug in the power supply to the wallpowerbar and to the drive. I havent even backedup that many times so its got plenty of space. Wd mybook not working external drives for pc wd community. Device manager shows no issues and reports it as wd my book 1140 usb device. Once system operational and plugged in, it appears in device manager.
Another wd my book problem not sure if i should start a new thread on this or not, but since it is a wd my book issue, am posting as reply. Western digital my book problem question and answer dti data. I have four wd my book drives working with windows 10 and no problems. I purchased a wd my book essential 1tb external drive.
Hello guys, i tried to power up my drive wich is a mybook 2t cant really tell more about it, it always worked nicely but i havent been using it for a while, tonight i tried to plug the 12v adapter into the wall and didnt launch also connected 3. Wd my book essential connector board replace and data recovery diy. Talked to wd on the phone to verify they would replace the drive but not remove the data or send the old drive back. If it indicates the drive is off line, click off line and a menu will pop up with an option to change the drive to online. Fix wd external hard drive not workingrecognizedshowing up. May 01, 2010 another wd my book problem not sure if i should start a new thread on this or not, but since it is a wd my book issue, am posting as reply. Your my book drive and the wd drive utilities and wd security software are.
How to fix my mac not recognizing my wd external hard. Sep 26, 2016 wd my book external drive not working posted in external hardware. Ive reached out to western digital customer services and they sent me a bunch of links that has nothing to do with the problem. My western digital 1 tb external hard drive is not showing in my computer. I recently bought a wd my book essentials 2tb with the intention of using it as a nas. After i released them simultaneously, nothing happened im not sure if something was supposed to but then i pressed the power button and everything booted up as normal. Can anyone help me to backup the data from my hard drive. Fix and repair wd my passport ultra not detectedshowing. Wd my book world edition white after building a pc with win 10, ive not had my wd my book world edition used for a good while, decided to plug it in and install the drivers etc. That is to say, i am unable to access my wd hard drive from file explorer. Insert the my book power adapter into the back of the hard drive, and plug the other end into a standard electrical outlet. Western digital my book problem question and answer dti. Ive tried to check though the forum for a solution without much luck.
One has all of my ripped movie files, the other has all of my photos, my documents, my music, and my steam library. Open the start menu and click on the my computer icon. Repair guides and support for external portable storage by western digital including the my book series, my passport and others. Wd 12tb my book duo desktop raid external hard drive usb 3. May 17, 2016 wd my book drives not working posted in windows 10 support. I installed the wd software bundled with the drive but i chose to not have it start with windows. Open a new finder window by clicking on the icon in the dock. After recieving the rma replacement internal hdd for the desktop, and reinstalling win 7.
Plugged it into a switch and its not being recognised at all, even downloaded the wd cd with the drivers and the detection tool doesnt see it either. Hello, i have a 4tb western digital mybook external hard drive. A line of external hard drives by western digital, styled after hardbound books. This wd my passport does work on all other devices. Also, when plugged in at boot up, it stopsfreezes computer from completing. Wd my book external drive not working external hardware. How i rescued my data from a 3tb wd my book external hard drive. Hi folks, a friend of mine has given me his my book to test for him.
Was there an unusual behaviour of the disk say an unpleasant clicking noise. I shut down my laptop completely with the power cord in. With that said, i dont know why your external does not work, it should. I turned it off after back up, because i was also going to shut down my computer. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. If your product is not listed above, please visit the product page. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. My mybook 3t drive, less than 1 yr old, only used for time machine backups, refuses to power up now. Wd my book world edition white solved windows 10 forums.
However, if i plug it into the tv, it recognizes some or most of the files, so i. Aug 16, 2015 this is what wd has to say about this problem. Wd my book essential drive not recognized on my mac. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. I also cant see it on my computer with a different cable and power source they work fine for my own my book. I decided not to shut down my imac, and i tried to turn my external hard drive back on. Wd my book drives not working posted in windows 10 support. The reason for it is that wd does not support fat32 on smart ware drives.
Feb 19, 2012 i purchased a wd my book essential 1tb external drive. If so, my 5 western digital storage devises are all in excellent condition for over 2 to 7 years. How to solve my wd hard drive not recognized in windows 10. Thank you for contacting western digital customer support my name is cedrik and i am one of the wd support agents. Plugged it into a switch and its not being recognised at all, even downloaded the. Sep 15, 2011 external drive failure wd my book essential 2tb my workaround. Jan 28, 2011 with that said, i dont know why your external does not work, it should. The 2tb drive that i thought was done is now connected to my laptop and amazingly still working just fine. Just connecting the new identical product to the usb ports and windows having issues with it compared to the other one means that the issue is external. If not, look in disk management and locate the drive by drive letter.
My book wont power up western digital my book ifixit. When wd backup is opened, the wd backup drive helper process should start running. Sep 09, 20 i shut down my laptop completely with the power cord in. Wd backup not seeing my drive may be caused by various reasons. When you plug your wd external hard drive to macos, does it show in finder. If your my book world edition begins turning on when it is plugged in but never finishes booting up ie. Wd my book essential not being recognized in windows 10.
Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Jul 11, 20 when i plug my wd passport into my computer or any computer it isnt coming up. Quick fix to wd backup not working in windows 1087. Plug the usb cable between the computer and the drive. I just purchased a wd my book to use with time capsule, and it will no longer power on. I moved a lot of mp3 files and numerous family photos and videos to the external drive to clear up space on my c.
Using win 10 on new ssd, wd my book backup sw does not work. Heres some more info it doesnt show up in my computer or disk management however. Putting this external hdd back on the win server 2012 r2 machine, the external hdd is not seen at all. First and foremost, we would like to thank you for taking the time to contact us in regards to the issue with my book world edition ii white light. The presence of the additional partion not removeable as per wdc optionally mounted as a virtual cd, holding optional software like the wd sds permitting some other wdc software tp establish a special communications channel scsi between the pc and the hard drive to enable certain features such as password protection, led control, and access to the drives label if applicable. May 27, 2002 hey experts, i think i may have made a mistake. Western digital my book live 3tb hard drive and fios.